If you're trying to reach out to say hello or say something nice you should @ me on Twitter, I try to respond to as many posts as possible.
If you have a question about making videos or want to share something you made with me or anything like that I would also direct you to Twitter. I know that's not as satisfying as sending a direct email but my inbox is a big fat mess and when I made it public there were too many messages to respond so they just went unread - that sucks for everyone.
If you are in NYC and want to connect personally or have a business idea you want to talk to me about or want a couple minutes of my time on the phone or in person or if you want to connect for a quick selfie or anything that involves a commitment of time, any amount of time, I very very gently have to say no.
Saying no is hard. There are so many extraordinary circumstances that should warrant me saying yes, but I can't. It's a hard, inflexible no.
Family comes first, work second and whatever is left over I like to use for me which is usually going to the gym or running. There is no time left for yes. Even if that means missing opportunities.
I am sorry for no, but it's not without reason.